About

Learn more about me

Development Coach. Strategic Planner. Program Manager

Uniquely qualified to provide personal coaching, project and program management

  • City: Memphis, TN, USA
  • Degree: Master of Business Administration
  • Email: info@melissadnichols.com
  • Freelance: On Demand

I have over a decade of experience developing a culture of quality and continuous improvement for a Fortune 50 global enterprise. My passion is to bring this knowledge and experience to small and minority business owners. Helping my community through an advisory and consulting capacity is my unique way of giving back.

Skills

Individual development coaching 75%
Strategic planning 100%
Verbal and written communication 100%
Project and Program Management 75%
Applying problem solving techniques 100%
Influential leadership 75%
Effective collaboration 100%

Interests

Video Production

Statistical Data Analysis

Wealth Building

Emerging Industries

Educational Equity

Resume

Check My Resume

Download my full resume HERE

Summary

Melissa D. Nichols

Futuristic strategic planner with 12+ years of experience managing quality and continuous improvement programs for a Fortune 50 global enterprise. Program types include change initiatives, expanding capabilities, promotional campaigns, and executive events.

  • Memphis, TN
  • (901) 832 0235
  • info@melissadnichols.com

Education

Master of Business Administration

2018-2020

University of Illinois, Urbana-Champaign, IL

Focused on Strategy Management and Innovation to understand trends and emerging factors on a variety of industries and implement the right strategies at the right time

Bachelor of Industrial Engineering

2004 - 2009

University of Tennessee, Knoxville, TN

Gained exposure to foundational operations and statistical analysis techniques to measure and continuously improve processes

Professional Experience

Quality and Continuous Improvement Principal

2015 - Present

FedEx Corporation, Memphis, TN

  • Provide change and thought-leadership in the strategic planning direction for the quality and continuous improvement plan for a global enterprise
  • Lead effective promotional communications campaigns to drive change in mindset and behaviors around new strategic priorities
  • Lead planning and execution of annual executive award event to reward and recognize teams making tangible financial impacts to the business

Quality Specialist

2012 - 2015

FedEx Services, Memphis, TN

  • Consulted with internal clients to improve efficiency, reduce costs, enhance customer experience with company services, products, and processes
  • Developed communications materials to educate and increase awareness of continuous improvement tools and techniques for applications in back office/non-operational functions

Services

My Services

Development coaching

Let’s discuss strategies to build your capabilities and your brand

Strategic Planning

Let’s build a strategy that fits your organization’s future needs

Consulting

Let’s solve a problem and implement impactful solutions

Financial Services - Coming Soon!

Let’s ensure that your assets are covered and working in your best interest over time

Contact

Contact Me

My Address

Memphis, Tennessee

Social Profiles

Email Me

info@melissadnichols.com

Call Me

+1 901 832 0235

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